Posts tagged "SMART"

Ask and you shall receive

“To solve any problem, here are three questions to ask yourself: First, what could I do? Second, what could I read? And third, who could I ask?” Jim Rohn

You have got a sales appointment to meet the decision maker. The initiatives which you took in the last step are paying dividends. The sales pitch goes off well, there is excitement in the room and after a few words at the end of the meeting you are told they will be in touch. Feeling good about the pitch and thinking that the probability of securing the client is high, you are disappointed when there is no follow up from the client and after a while, the lead goes dead. This happened several times at the start of my journey and I always wondered what went wrong. I was really happy when I learned the answer to this conundrum.

An experienced entrepreneur I spoke to asked me whether I had been “Asking for the sale?”. Initially the question was confusing, but when I started to put the pieces together it made a lot more sense. I realised that whenever I was pitching to clients and enthusiasm was generated, I did not focus on closing the deal. I never asked the client for the sale! Psychologically I was avoiding being the pushy salesman, afraid the client would say the dreaded word ‘NO’. As a result I was repeatedly leaving money on the table by not asking the right questions.

Armed with this advice I went back to my script and practiced closing strategies for sales pitches. There are many interesting articles and training courses out there on closing strategies. I have taken the Neuro Linguistic Programming which has helped me tremendously. I have since formulated a way to subtly and politely ask the client for their business at the end of the presentation. Initially it felt strange and I was not  confident about asking, however, over time I have honed my skills. Now ,it has become second nature for me to go into a presentation and confidently, politely and subtly ask the client for their business.

The next time you are making a client presentation, make sure you formulate a strategy to ask the client to give you their business. You will not always win the business, however, through this process you will learn what you could be doing differently and then go back and ask for it again which should win you the contract!

Be Proactive

 

“You see, in life, lots of people know what to do, but few people actually do what they know. Knowing is not enough! You must take action.” Anthony Robbins

You have developed your product/service, have your pitch ready, and are ready to go. Unfortunately, customers don’t usually start banging on your door as soon as you announce your product/service to the world. If you are serious about getting that first sale, and more importantly getting it soon, you need to put yourself out there. Take the initiative to set a target, get a list together and start making those calls and visits to prospects. This is the only way you are going to see momentum in your business. Don’t worry about refining it to perfection, you need to go out there and see what the market thinks about it. Writing story boards and doing research from the comfort of your office is important, but you need to start taking action if you are want to see results. Listed below are a couple of pointers to get you started:

1. Set SMART targets: To get to any destination, you first need to know where you are going, what route to follow and an approximate lenght of time to get there. Charting the course of your first sale works pretty much in the same manner. Set yourself aggressive goals which are time bound. Specific targets keep you more focused and create a greater urgency to get things accomplished within stipulated time frames.

2. Put a list together: Do an industry analysis and select an industry in which you believe your product/service will have the greatest uptake. This will lead naturally to the next step, which is creating a list of prospective companies you can visit in this industry. After the completion of this list of companies, chart out references or friends you may leverage on to approach these companies. This step creates a greater degree of focus and increases the likelihood of closing a deal at a faster pace.

3. Start making those calls: Pick up the phone and start making calls to references, friends or directly to the company to get appointments or even sales. At this stage, you really kick it up a gear as you are now in direct contact with target customers. The impressions you make at this stage will be critical, especially if you are a new company. Have a scripted pitch which should not sound too rehearsed, be very polite and execute it all with the utmost professionalism. Follow each call with standardized follow up emails and start  building connections to get closer to closing that first deal.

4. Network Endlessly: If you are not selling, you should be networking. Use tools such as linkedin to help expand your current professional network. This expansion helps you get more qualified leads, greater access to a much wider net of companies and the opportunity to get your product/service known in the market without spending too much on advertising. The next time you get an invitation to mixers or industry specific conferences, use these opportunities to go out there and get known in the market place.

Use this list to get started. This is not the time to procrastinate. If you want success, you need to be willing to go out there are start looking for it. There is no better time than now to start your sales campaign!

Related Articles:

SMART Goal Setting

Industry Identification

5 steps to a balanced life

“Life at any time can become difficult: life at any time can become easy. It all depends upon how one adjusts oneself to life.” Anonymous

During this series, several factors were discussed which are often taken for granted in the course of our chaotic lives today. A lot of the time we forget the simple things which, not only help us to get from one day to the next  but which keep us anchored, healthy and motivated to continue doing what we do. I hope some of the things discussed this week will help you enjoy a more balanced and healthy life;

1. Diets: Diets tend to be one of the first things which go out of whack when we enter very ‘busy’ periods in our life. The effect of this however is felt on all aspects of our life. It is unhealthy, productivity goes down and we just don’t feel that great about ourselves. We have to do all we can to keep this aspect in check at all times for a more balanced life. To read more tips and suggestions on keeping a balanced diet please click here.

2. Sleep: A lack of rest can impact severely on the quality of life. When you are working on complex deals which are extremely draining, having a set routine for sleep can dramatically increase your productivity, motivation and overall drive. To read more tips and suggestions on developing a balanced sleeping routine please click here.

3. Exercise Routine: Lethargy and restlessness can result from being pent up in an office all day long. The body needs a release outlet to get some fresh air into the system. Developing and sticking to an exercise routine can be a challenge, however, if you do set one for yourself you will be pleasantly surprised with the outcome. To read more tips and suggestions on sticking to your exercise routine please click here.

4. Family and Friends: In life we need anchors to keep us rooted and prevent us from drifting too far off course. Family and friends are one of these anchors and help us do just that. Sometimes when we are caught up in our busy lives we forget how important they are to us. In order to have a balanced lifestyle we need to focus on stuff other than, bottom line results and material acquisitions, we need to focus on the things which really matter. To read more about keeping in touch please click here.

5. Inspirational Story: A professor stood before his philosophy class and had some items in front of him. When the class began, wordlessly, he picked up a very large and empty jar and proceeded to fill it with golf balls. He then asked the students if the jar was full. They agreed that it was….To read the entire story please click here.

In life , we are all intent on reaching our goals and acheiving our dreams. Along this journey, life…happens, and we tend to get busy with the details and the little things. Soon, if we haven’t paid too much attention to the bigger picture we may find ourselves in a place we do not want to be. Don’t let that happen. From time to time come up for air and see if you are moving in the right direction before it is too late to turn around. 

p.s stop along the way, periodically, to smell the roses and actually enjoy the ride . 

 

An Inspirational Story

“Life is made up of small pleasures. Happiness is made up of those tiny successes. The big ones come too infrequently. And if you don’t collect all these tiny successes, the big ones don’t really mean anything.” Norman Lear

I was told this story a long time ago and I realize that the factors which we have discussed in this series and this story, are intertwined. I hope you all enjoy it and learn from it as much as I have.

A professor stood before his philosophy class and had some items in front of him. When the class began, wordlessly, he picked up a very large and empty jar and proceeded to fill it with golf balls. He then asked the students if the jar was full. They agreed that it was. So the professor then picked up a box of small pebbles and poured them into the jar. He shook the jar lightly. The pebbles rolled into the open areas between the golf balls. He then asked the students again if the jar was full. They agreed it was.

The professor next picked up a box of sand and poured it into the jar. Of course, the sand filled up everything else. He asked once more if the jar was full. The students responded with a unanimous “Yes.” The professor then produced two cans of beer from under the table and poured the entire contents into the jar, effectively filling the empty space between the sand. The students laughed.

“Now”, said the professor, as the laughter subsided, “I want you to recognize that this jar represents your life. The golf balls are the important things – your family, your children, your health, your friends, your favorite passions – things that, if everything else was lost and only they remained, your life would still be full. The pebbles are the other things that matter like your job, your house, your car.

The sand is everything else – the small stuff. If you put the sand into the jar first” he continued, “there is no room for the pebbles or the golf balls. The same goes for life. If you spend all your time and energy on the small stuff, you will never have room for the things that are important to you. Pay attention to the things that are critical to your happiness. Play with your children. Take time to get medical checkups. Take your partner out to dinner. There will always be time to clean the house, and fix the rubbish. Take care of the golf balls first, the things that really matter. Set your priorities. The rest is just sand”.

 

Friends and Family

“There are the families that we are born into, and there are the families that we choose; our circle of friends. While their faces may change over the course of our lives, the joy they bring us remains constant.” Anonymous

Anchors are used to stabilize ships during choppy times, control speed and even provide directional control. When a ship loses its anchor, it tends to drift into unchartered territories without being aware of the direction the ship is taking. If the anchor is not restored, you may move so much off track that finding your way back sometimes take a lifetime. 

In life, family and friends provide your ship with a similar kind of anchor. They help keep you grounded, provide support and allow you to remember where you come from and the value system you represent. This is a critical aspect of our identity, I am however often surprised how life has this uncanny ability to make us forget our true anchors and drift unknowingly wherever the wind takes us. We get so busy and caught up in our lives, we forget to pay attention to the little things in life that matter and find ourselves having lost our way to what really matters the most . 

During periods where we are working 16-18 hour a day for extended periods of time this bond between family and friends gets strained. What I have come to realize is that we do not need to do much to keep this relationship alive. A phone call or an email goes a long way in just letting the people you care about know that you are well and thinking of them . Facebook now allows us to stay in touch and has made it very easy to do so. With all these convenience which are only a click away we still make excuses and do not make that phone call or send that email or even leave a message. I know I have been guilty of this in the past and looking back, I don’t know why it was so hard.

We all work really hard at achieving the goals we set out for ourselves. What I am learning is, that along the way we have to pay much closer attention to the world around us today. There will be very little satisfaction in getting everything you want if you then find that when you get there, no one is around to celebrate your success with. 

 

Exercise Routines

“Exercise is the chief source of improvement in our faculties.” Hugh Blair

Its been a really long week, you are sitting at your workstation with a ton of work, but you just cannot get started. The words to describe this, more often than not, is “Lethargy” and “Restlessness”. In my case this state occurs when, coupled with my eating and sleeping habits, my exercising routines also get affected by ‘busy’ periods. There is a definite and drastic drop in my energy levels, productivity and most significantly creative output. Exercise , the total routine, allows me to focus better on the bigger picture.

Breaking the exercise routine is probably one of the easiest habits to get out of, as also the most difficult to get back into, once you have left it for an extended period of time. It starts innocently enough when I miss a couple of squash games in a row. One missed day leads to another and pretty soon before I have even realized what has happened I am standing on the outside, wondering how I got there. Thats pretty much how life is, if we do not pay attention to the small changes occurring on a daily basis, very often we do not see the big hits coming. It can be difficult and confusing to undertsand how such a drastic change could come about so quickly.

To help me keep up regularly with my exercise routines I have taken some steps which have helped me stick with it during the busier times.

1. Probably one of the best things I have done is, to get a gym buddy and a regular squash partner . 

2. A commitment to myself, to keep myself in good shape, and my health, in constant check.

3. Set SMART goals, and once I achieve them, I have promised myself rewards when I hit those benchmarks. For example when I started with my squash routine I told myself if I could make it to 30 games without a break in the middle I would buy myself the really fancy racquet I wanted. The feeling of achievement after my 30th consecutive game was much more fulfilling than buying that racquet.

Apart from all the health benefits of exercise it has greatly increased my energy levels throughout the day, I feel a whole lot better about myself, it gives you a great feeling of being alive and, being fiercely competitive myself , the thrill of winning just makes my day.

Related Posts:

SMART Goals

The Gym