Posts tagged "milestones"

5 steps to write winning business proposals

“You can never quit. Winners never quit, and quitters never win.” Ted Turner

Proposals are a critical component of business. They are the medium for promoting  your company with the objective of convincing clients to buy your product/service. To achieve higher levels of success in writing winning business proposals you need to put in substantial work. This will not only refine your own thought processes, it will help your client to better understand your proposal and make a more informed choice. I have listed five basic components which should be covered by every proposal. I will be doing a week on advanced components for proposals in the near future as well:

1. Focus & Clarity: When a client requests a proposals they require a document which clearly identifies a plan to help them reach their goals. They do not want flowery complicated writings and diagrams to complicate their decision further. Understand your audience , their requirement and the purpose for the proposal and write clearly.To learn more on how to plan this, click here.

2. Business Case: Understanding the client’s current position and where they want to be is more than 50% of the challenge. You need to correctly identify the client’s need , then create steps and action points to achieve those goals and highlight the benefits it will accrue. To learn more please click here.

3. Methodology: When creating a proposal you need to keep things simple and clear. You need to develop a methodology to guide the client through a clearly understandable process which defines your plan and implementation process. Identify major objectives, create detailed action items, set time frames and clear deliverables. To read more please click here.

4. Competitive Analysis: Clearly identify how your offering is superior and more beneficial to the client as compared to others in a fair, ethical and passionate manner. Help solidify your position in the clients memory so he is able to identify where you will be able to add the most value. To learn more please click here.

5. Establish Credibility: The customer will always ask him/herself why they should choose your firm over others. You have to use this section to highlight your team, customer testimonials, industry experience and value proposition. You have to do your best to help your firm stand out from the rest and prove that your firm will be the most apt and beneficial choice for the contract.To learn more please click here.

Proposals are more often than not, deal makers or breakers in the business world. It is hence, a responsibility to continue to strive to improve the processes so that when the next proposal goes out it is a clear reflection of who the company is, what it stands for, how it will cater to a need and why the client should choose them. The extra work goes a long way. I strongly suggest spending more time on evaluating the next proposal you send out.

Establish Credibility

“The more you are willing to accept responsibility for your actions, the more credibility you will have.” Brian Koslow

There will always be competition, you will hence need to establish credibility in your proposal to the client, which will highlight your strenghts as well as, why they should choose your firm. This is a challenge,  because as young startups there is usually not too much experience or a big client list to vouch for you. If there is a prior client you should definitely add their testimonials or appraisals of your service in your proposal. If you have worked previously in that particular industry, that work must be highlighted.

In your proposals, build on your team as much as possible. Include all possible and valid information about your team, in particular their specific domain knowledge, to provide the client with enough data to swing the contract. In this section you should add any industry advisors who may be your mentors or your corporate investors, with their permission. This will add credibility and establish a comfort level in clients.

Just remember this entire proposal is geared to answering the question, “why should I choose you?”. This is a section where copy pasting your profile is not recommended, rather, you should be building on it to help establish a level of trust and credibility in areas specific to your clients needs and requirements. This is where you should direct the clients focus to concentrate on your company and help set it apart from the pack. This section is way too valuable to rely on copy pasting .

Customer lists and references are built gradually, they do however have to start, somewhere. If you are still looking for that elusive first contract make sure your pitches are aligned, focused, competitive and credible to make the selling process easier. Just keep plugging in there with your head held high, I have no doubt  you will succeed with that particular valuable proposition.

Competitive Analysis

“The person who figures out how to harness the collective genius of his or her organization is going to blow the competition away.” Walter Wriston

Competition, this is a word that excites me rather than conjure up images of losing a deal. It wasn’t always like that. You begin to appreciate this a lot more when you repeatedly get into the David vs Goliath scenarios. From the very beginning of my forays into business,  I have learnt that the one thing which keeps you on your toes even more than your customers, is your competition. Complacency is a word which should not be in an entrepreneurs dictionary. If you want to win, then you have to do everything you can to go out there and fairly, ethically and passionately convince the customer why they should choose you. Jack Welch had the same philosophy at GE, it was either striving to be 1st or 2nd in the industry or quitting the business if you didn’t have the necessary competitive advantages.

Your proposals must reflect this attitude. I have received proposals where the competition has blatantly bad mouthed or down played competitors. Others have conveniently and completely forgotten to mention them. Unfortunately, your client may share a very different perspective on the competition. The proposal has to include counters to your competitor in a clear and precise manner. You have to highlight your strengths in relation to your competitors.

If your firm is much smaller than the competitors use your agility, speed and client focus as advantages. If you are large, then leverage on your size and resources. Play to your strengths with both your customers objectives and achieving those in relation to your competition. In one of my earlier print media based business there was tremendous pressure from larger players who were bidding for the same university contract. However we had an office based in the university campus and had the ability to designate resources to work closely with the client. Even though we weren’t the cheapest alternative, we won. If there is one thing I learnt from that business was NEVER get into a price war. It is not in your clients or your interest in the long run. Focus on developing value and your client will pay.

Use the competitive analysis section of your proposal to help draw lines on how your offering differs from your competitors. If it doesn’t, then that, is something you need to build upon; focus on customer support, the internet, human resources or your supply chain to help you develop that competitive edge. There is no room for complacency, do whatever it takes to win.

Methodology

“It is common sense to take a method and try it. If it fails, admit it frankly and try another. But above all, try something.” Franklin D. Roosevelt

In the last post, we discussed objectives being the building blocks of a proposal. Once you have identified these blocks you need to put into words a plan to achieve your objectives. These have to be in the shape of action steps that need to be taken. It may appear to be a simple step , however this is where the “copy paste” functionality is used the most.

For example, if a client requests a psychometric assessment proposal for their organization, the methodology would be different for every company. The reason for this is, that methodology is directly influenced by objectives and given that the objectives of each organization are unique this calls for different set of action items.

When setting action items, make sure you outline them clearly and define each step to the next. The reader may look at them and  think that the process is either simple or missing critical steps which may lead to confusion about the process. This could in turn, lead to the proposal not being accepted or creating expectations which may not be met.

For a methodology to be successful in relating to the client, the exact process to achieve the outlined goals needs to identify major objectives, create detailed action items, set time frames and clear deliverables. This process is often overlooked or not given the attention it needs for creating a successful business proposal. By developing a clear and focused methodology you make it easier to outline actions that need to be taken and allows the client to understand how you plan to achieve your milestones and targets.