Posts tagged "Finance"

Operational Failure

“In the end, all business operations can be reduced to three words; people, product and profits.” Lee Iacocca

All companies operate on a set of processes. These processes drive all avenues of a business ranging from Internal operations, business development, sales, marketing and execution to name a few critical functions. When these processes are missing or loosely defined a business faces several long term disadvantages which arise in areas such as productivity, efficiency, price and overall morale of the team. If these factors are not paid close attention to from the start you will substantially increase the risk to your business, keeping it from reaching future growth. This is a set of measures that can be put into place at your startup to help reduce this level of risk.

1. Product/Service development is a critical stage in a company’s development. This process should be clearly defined from  time of inception, selection, development and execution. Using such a process allows you to push viable product/services faster through the levels aided with input from all divisions or team members. At the same time it allows you to kill product/service ideas at earlier stages to maximize efficiency.

2. Break down the product/service you are providing into components. This helps identify a supply chain and is critical when you want to know the level of business risk exposure. This is something I am still in the process of learning. This has brought about a greater amount of transparency and increased efficiency in the companies I have been involved in implementing this strategy.

3. Delivery and execution mechanisms are vital to ensure that your product/service gets to your customer at the right time and place and matches their expectation. This operations component must be tweaked constantly to ensure that customer satisfaction levels remain high and retention levels are maintained. If this part of operations is neglected you may find yourself at a severe disadvantage against a competitor who has concentrated in making their delivery mechanisms optimal.

4. Internal processes such as finance, communication and CRM should be automated with the help of technology to achieve a faster flow of communication from one department to the other. When organizations begin to scale is when a disconnect takes place internally. I have experienced this many a time and now rely on technologies to keep everyone connected and keep the flow of information and communication clear and fast. 

Listed above are some of the steps I have taken in businesses  I am involved with to increase operational efficiency and decrease risk of process breakdown . Operational management is actually a very complex topic, The above is a very simplistic approach that startup or younger companies can adopt to establish processes which will help them to scale faster in the future .

If anyone reading this post has domain knowledge regarding operations management at a startup or SME’s I would appreciate your comments and feedback on this post.

 

 

 

Source #5: Venture Capital

“I never invest in someone who says they’re going to do something; I invest in people who say they’re already doing something and just want funding.” John Doerr

Venture Capital. There are few words which ring bells in my ear and this happens to be one of them. It represents a stage in your entrepreneurial career which makes up for the roller coaster ride that you may have been through. To be substantially venture funded is a stamp of approval from seasoned veterans of this field that you have what it takes. All that is between you and immortality such as the likes of Google and Amazon is a little money. Getting here for most is a long and difficult process. This source of funding in todays day and age comes after you have used one of the previous sources outlined earlier. Diligence and persistence are two core personality traits which are vital.

Once your startup is at a stage where you believe venture funding is required to take your concept global, several steps must be taken. Some of the critical ones are outlined;

  1. Find someone who can refer you to a venture capitalist. Referrals comprise of the majority of ventures which are backed.
  2. Your business plan has to be professionally done with all the major topics covered. Sequoia Capital has outlined this very nicely on their website and every business plan should cover all the sections discussed.
  3. Have a prototype or proof of concept ready before the presentation. This is absolutely essential when pitching to VC’s today as the cost of developing them has been reduced considerably. It is an added advantage if your business concept is already running and you require the VC firm to take you to the next level.
  4. When preparing your pitch presentation please follow the 10/20/30 rule which Guy Kawasaki aggressively promotes. Having the presentation structured in this way will give you the ability to focus as well as to allow for discussion time. During the discussion you can use extensive research to answer questions.

Be as prepared as you can be for this meeting. I have been on both ends of the firing line both as a judge and a presenter and the first impressions in this encounter make all the difference. Know your presentation like the back of your hand. Be confident about your product or service, most importantly, belief in what you are pitching must be clearly apparent.

If you are stuck on step number one where you do not know anyone who can refer you to a VC firm there are a few things you can do.

  • Firstly you have to increase your level of exposure through networking (this is a topic which I will talk about in the coming weeks). Networking is an essential skill that every successful entrepreneur must have or develop.
  • Secondly join entrepreneurship clubs and committees. These provide you a platform to meet with and interact with  successful entrepreneurs which may become possible links for you to get introduced.
  • Use Linkedin or other professional networks to find individuals in your network who will be able to provide you with connections to the right VC firm.
  • Scout the web for prominent VC’s who regularly blog such as Kawasaki’s blog to find out more about them.

In essence you have to become a lot more proactive if you want to increase both your network and exposure level. You have to put yourself along with your product/service out there and get valuable feedback. Entrepreneurship is all about getting out there and giving it all you have because you believe in your company that much. Get inspired to be more today!

 

Source #2: DIY

“The great majority of men are bundles of beginnings.” Ralph Waldo Emerson

Todays source will talk about a common scenario which comes up when you have your NABC proposition in hand but unfortunately don’t have the funds to get your product off the ground and have been unable to secure funding from friends and family. At this point many begin to lose heart. They begin to doubt themselves and their belief in their idea gets shaky. An entrepreneur who has complete belief in his concepts and ideas will not lose hope at this point in time. We have several options still available to us which include angel investment, venture capital or even getting some leverage from your bank. The advice I give to individuals in this space is to get some funds together yourself or with your team mates the old fashioned way with a plan with specific goals.

In todays day and age angel investors are becoming more sophisticated and a proof of concept or prototype has becoming a necessity. Plans look great on paper and if you are an A-grade presenter you may make it through at the angel investment level. However, it is becoming increasingly more difficult to make it through without a prototype or proof of concept. The other day a friend called me asking for advice on an online stock photo website he wanted to launch. He had a lot of new twists to the conventional business model and he was essentially looking for some seed capital to convert this concept into a reality. Being a professional photographer with a good team I told him that they should raise money themselves and get a prototype of what they want to do together. This would make it easier for them to approach angel and VC investors.

Here is when things get a little blurry. Say you have skills in flash based development. You set up a home-based consultancy to promote your services with the goal to raise $10k to create your prototype. Things start to go reasonably well and you find yourself making relatively decent money without having to work at a full time job. You need to keep things in focus now, consulting work is highly customized and cannot be scaled. A lot of angels and VC’s would not be very interested in funding a project which does not have a viable exit strategy. Stay focused on creating a standardized product which can be used by millions of individuals rather than custom work developed for a specific individual. Falling into this trap is relatively common. Staying focused on the bigger picture is a vital key.

Once the prototype is developed get back out there and get some serious investment into your project to get it kick started. When you use this sourcing method to raise funding for your project remember to stay focused on the bigger picture. If you are developing a stock photo website ask your clients whether they buy photo’s online and if they don’t, how much they would want to pay for them. If you are a software programmer continue to take on projects which help you in developing modules for the larger project. Use this as a platform to get traction on the idea and to help you refine it along the way. Just remember to work with a specific goal , do not get sidetracked and lose sight of the ultimate objective .