Posts tagged "emotional"

Advice Inspiration Strategy

5 Steps to Patience

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“Patience is waiting. Not passively waiting. That is laziness. But to keep going when the going is hard and slow – that is patience.” Anonymous

When we read about the lives of great men and women, we find a common thread in their stories. That thread is patience. In today’s day and age of instant gratification, patience levels are at a steep decline. Too many people are moving too fast, too soon. Their lives are checkered with dissatisfaction and frustration. Lack of patience has a definite impact on the entrepreneurial journey as well. If wanting it all yesterday is a priority, this path does not have what you are looking for. Patience is a virtue which cannot be learned through text books or courses, it is acquired through experience. We are all constantly placed in situations where our patience is tested, the manner in which we choose to react to these situations, determines our patience tolerance level.

Listed below are five steps to understanding situations where patience is tested, and sequential consequences if patience is not exercised:

1. Strategic Indecision: Instant success for entrepreneurial start-ups is a rare anomaly. If you embark on this journey, make sure you realize it is for the long haul. It will require remaining committed to your strategy, and to constantly adapt it to market demands. Inability to adapt and change will give rise to growing impatience which will impact negatively on your business. To read more about patience and strategic indecision please click here.

2. Marketing Results: The secret behind companies who market themselves successfully, is patience. Once they formulate a strategy, they remain committed to carrying it out to the end. Do your best to remain consistent in the messages you send out and ensure you send them out regularly. Once the messages are out there, be patient, results will follow, in time! To learn more about marketing and patience please click here.

3. Handling Customers: Prospects and customers have an uncanny ability for getting under your skin, often driving you close to insanity. It is important to learn to keep one’s composure when dealing with difficult customers. There are several strategies which can be employed to help relieve some of the frustration, these include correct identification of prospects, using CRM software and having disqualification processes. To learn in greater detail about customer handling strategies please click here.

4. Employees: Managing employees effectively requires great levels of patience. They can be a handful, specially when the organization is growing rapidly and micro management is not an option. To help develop  patience levels for this, learning to set realistic expectations and providing continuous feedback is vital. To learn in greater detail strategies for management of employees please click here.

5. PRICE of Impatience: The price of impatience is, pain, regret, irritation, close-mindedness and becoming emotional. Each one of these can have a defining impact on your business, team and relationships. By not developing adequate tolerance levels to handle the complexities of business, reaching one’s goal can be a challenging process. It is important we learn to ask ourselves “Can I afford the price of my impatience?”. To learn more about the price of impatience please click here.

Developing a high threshold of patience, helps make the difficult challenges we face daily, more manageable. It enables us to enjoy life in a more fulfilling and satisfied manner, which in turn helps us to go on to achieve great things. Everyone will have moments, when lack of patience gets the better of them, keeping these incidents to a minimum, and being vigilant and pro-active about such lapses is essential. It is only when we become aware of patience thresholds, can we work to keep increasing them.

Advice Inspiration Teams

The Price of Impatience

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“One moment of patience may ward off great disaster.  One moment of impatience may ruin a whole life.” Chinese Proverb

This week we discussed several scenarios where patience is tested on the entrepreneurial journey. For the last post of this series I will focus on the ‘price’ we pay for lack of patience. Understanding the price of impatience is as important as developing patience. All of us have experienced instances where our patience gave way, and we did or said things which impacted negatively on our life and caused regret. What is important, is that we learn from these temporary lapses and ensure they do not occur again. If we don’t, we run the risk of always being angry, upset and dissatisfied with the progress of our growth. 

Outlined below is what I define the PRICE of impatience to be:

1. Pain: Whenever we lose patience, we cause pain to both affected parties. Often, this is embedded in our subconscious and a recall of that memory, can be a painful experience. There are times when a degree of pain helps us realize all that we should be grateful for. Too much pain however, can be the cause of major instability in life.

2. Regret: Sometimes during lapses of patience, we find ourselves doing and saying things, we would never do ordinarily. It all happens so quickly, and we only begin to understand its impact after everything is said and done. That is when the regret sets in, and if we fail to move forward at this point, it has a domino effect on the self. Regret about something which happened in the past is definitive only by the lesson we learn from it, we must learn to avoid acting in a similar manner again.

3. Irritation: Patience and irritation are negatively correlated, when patience is on the decrease we experience a heightened level of irritation. Nothing and nobody seems to be right anymore. It is like a virus that drains energy out of a team. We have to keep this emotion in check constantly when we are running low on patience, it is one of the easiest ones to give into. 

4. Close-minded: When we lose patience, it is like a switch goes off and blocks everything around us. We become increasingly selfish in our outlook and begin to believe that only we know how to do anything right. This is a dangerous path to tread, the price we pay for this attitude is a serious one. 

5. Emotional: We lose our patience and suddenly, all logic and rationale goes out the window and we find ourselves making emotional decisions. These are usually clouded with the false notion that we know best. This also triggers our saying and doing things that have the ability to cause pain and suffering to those around us. Is a lapse in patience really worth destroying something you may have spent a lifetime nurturing? 

Whenever you find yourself in a position where your patience is wearing thin, ask yourself the following question: “Can I afford the price of my impatience?”. It is important to take into account the larger picture. If we do not, our outlook will remain selfishly restricted to me, myself and I. Is it really worth it?

Inspiration

5 nuggets from ‘The Alchemist’

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“If you can concentrate always on the present, you’ll be a happy man “ Paulo Coelho ‘The Alchemist’

‘The Alchemist’ is a story about the journey of life. It follows a boy who slowly discovers himself and what his true calling in life actually is. Through the story several fundamental topics such as life, struggle, love, money, courage, fear, sadness, success, death and destiny are discussed. When I re-read this book recently, several of these topics related to me on levels which I had not thought about before. I was able to put myself into the boys shoes and actually relate to some of the experiences as an entrepreneur. I decided to outline 5 key topics from the book in this week’s blog series;

1. Personal Legends: What is it that you always wanted to be or do? Are you currently doing it or have you chosen a completely different path in life? Finding one’s true calling and following it is not as difficult as it seems. You need to have an open mind, free yourself from external voices, which constantly tell you what you can and cannot do and then figure out what you want to spend every single day of your life doing. To read my story please click here.

2. Your Heart: When was the last time you just did something because it felt right? We all face an information overload in today’s world. It causes us to over analyze and rationalize to an extent that is completely unnecessary. Along the way we lose ourselves and the reasons why we chose one pathway over another. We need to keep the conversation between our heart and our brain at a healthy equilibrium to help us reach more rounded decisions. To read more please click here. 

3. Fear: Venturing into the unknown gives the best of us cold feet sometimes. What is important to remember is that this is a natural emotion and one which we need to learn to recognize , face and work our way through. We need to understand where it stems from and deal with the core and root issues instead of fighting it blindly. To read more please click here.

4. Courage: An essential quality, one which everyone should focus on developing. It provides a strong foundational base to lead a richer and more meaningful life. You will continue to find yourself in sticky spots in life, be it pertaining to business, career or your personal relationships. Each of them will require you to standup for yourself and face them head on. To read more please click here. 

5. Tests: From the simple to the complex, we will face a multitude of tests during the course of our lives. How we deal with them and what we learn from them is of the essence. Some will be so severe that every waking minute of your day will revolve around them and it is in these tests that we truly discover ourselves and who we really are. To read more please click here.

Everyone derives different meaning from ‘The Alchemist’ and what it meant to them. These were some of my interpretations on a few of the book’s core issues and how I was able to relate to them. If you have read the book and have any insights which you would like to share I would really appreciate that.

Inspiration

Tests

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“…before a dream is realized, the Soul of the World tests everything that was learned along the way. It does this not because it is evil, but so that we can, in addition to realizing our dreams, master the lessons we’ve learned as we’ve moved towards that dream. That’s the point at which most people give up. It’s the point at which, as we say in the language of the desert, one ‘dies of thirst just when the palm tree’s have appeared on the horizon.” Paulo Coelho

Tests are points of inflection which determine the course one’s life will take. They come in varying degrees of intensity from the simple such as sticking with your diet plan to the complex such as risking all your life savings for a business you believe in. How we cope with these battery of tests moulds our life and has a direct impact on our level of happiness, success, health and stress levels. We go through a mix of emotions whenever we are put through one of them and go into this internal dialogue which weighs out the pro’s and con’s and attempts to make sense of the situation. 

At times we are confident how we will deal with them as compared to others when we stay up all night wondering why out of all the people in the world, it is we who have to go through this. It is during these complex tests that we develop the ability to look deeper into ourselves and see all the steps which have lead up to this point. For example, if you have ever started a company you will know that getting that first big client is just about the biggest test a startup goes through. Day and night the team does its best to identify, convince and close that deal. Yet weeks and months go by and no deal is closed. It is at this point that each and every team member is tested on their commitment, belief and faith in the company’s offerings. Do you quit or do you go back to the drawing table and figure out why you have not been successful? 

In the book ‘The Alchemist’ the main character has to pass through several tests before he reaches what he truly desires. Along the way, life tempts him with the easy way out,  tells him to settle for less than he knows he deserves and at multiple times leaves him with nothing to hold on to to gauge how badly he wants to reach his goals. We will undergo everyone of these tests on our journey to fulfilling our personal legend as well. There have been times in the past when I was starting out that quitting and heading to the corporate world was often on my mind. It was a time when I really had to ask myself “What is it that I truly want?” and “What was is it that makes me truly happy?”. It was an intense time in my life but I got through it and am happy with the path I took. 

Everyone will face similar tests, whether you are an entrepreneur or not. At times we may just give up hope and take the easier way out, doing that is human so don’t beat yourself up about it. If anything, look back at that time and figure out why you took that decision, was there anything you would do differently now? Learn from those tests and they will help you overcome the future ones with a more ease. 

The next time life puts you in a bind keep your chin up, stay focused and follow your heart. 

Inspiration

Courage

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“Courage is the quality most essential to understanding the Language of the World.” Paulo Coelho

To overcome your fears you need to first have the courage to face them. You need the will and strength to break down all the barriers, be they physical or psychological. Taking that first step requires courage, the need to believe in yourself, your personal legend and your ability to move forward. The beginning of this process is a difficult and lonely place, for this is a decision that has to be taken on ones own . This one decision will impact the rest of your life in ways you have not even begun to fully understand. As you develop this virtue and inner strenght you will tread further on the path to accomplishing great things. 

When I started business, it was an uphill task getting our product line ready, to the day we had our first customer meeting. Everyday is a test of courage and committment and continues to be so even a couple of years down the road. Over time I have been able to overcome some obstacles, but I am still fighting to overcome others. To gather courage and use it as a concentrated force has to come directly from your heart. In the ‘The Alchemist’ the main character is in continuous strife with his heart. There is a constant struggle between the rationalization of the brain and the urgings of the heart to go with his gut to fulfill his personal legend. You can sense the anguish he feels when torn between the two and the inner peace and joy he feels when he goes with his heart.

Being an entrepreneur you will find yourself in this conflicting state many a time. It could be in the shape of standing up to your team when you believe the right actions are not being taken, giving critical feedback, admitting when you are wrong and changing your ways when it is so required. You will experience doubt and reservations specially when you move outside your comfort zone. I still get this feeling when I push myself to go further than I have before. It is however most invigorating , makes me feel alive and keeps me in touch with the world. Start developing this virtue , it is one that will take a lifetime to master.

Inspiration

Fear

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“Don’t give in to your fear….If you do, you won’t be able to talk to your heart.” Paulo Coelho 

Embarking on a journey of fulfilling your personal legend and following your heart can be quite scary at times. This is often because you are embarking on a course which breaks away from tradition and are going down the path less travelled. The first step in this direction is usually the hardest you will ever take. Your brain will be rationalizing against it and will be in continuous battle with your heart leading to a most confused and scared state . The worst thing you can now do is fight these emotions, instead , accept them for what they are and learn to understand what is triggering them.

The more we fight them the greater the urge to rely on logical decisions. We hence often miss out on the human element because we are suppressing what we truly want, alligning it instead to what society deems acceptable. When the human brain can reference past experience with tangible outcomes the fear of the unknown is greatly reduced and it becomes relatively easier to make that first step. When I got out of university I had to cross this personal Rubicon. On one hand there was a high paying job with stability and repute and on the other was this blur with our business plan being the only guiding light. I took the latter because deep inside I knew that the startup route was the one for me. 

I sought advice from many people before I embarked on this route. A lot of entrepreneurs shared the good and the bad times which they had experienced, highlighting some of the common problems I would have to face when starting out and ways to handle them. All of this helped subside the fear and the blur began to take shape. Trust me, this was still a difficult first step to take, however, once I had done so, every subsequent step become that much easier. We have to accept fear as a natural reaction which everyone experiences at one level or the other. Instead of fighting it , understand where it stems from and do you best to overcome the barriers.

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Inspiration

Your Heart

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“…Wherever your heart is, that is where you’ll find treasure.” Paulo Coelho

I used to be of the opinion that the brain dominates all rationale behind decisions we make in life. Over the last couple of years I have begun to change this opinion and do believe it is actually the heart which is in constant communication with you and helps process our thoughts through the brain as a filter. The brain uses logic and the past to determine whether a certain action or thought is worth pursuing. If the brain becomes too rigid a filter, most of the communication from the heart gets subdued in the process. The longer this continues the more we lose touch with ourselves, our desires and our wants. Life becomes increasingly more inflexible and we find ourselves on a path which is very different to the one we originally set out on.

The problem is, that there is a stigma attached to decisions made through the heart. They are said to be emotional, not well thought out and impulsive. I agree with this to a certain extent, but to make decisions without input from the heart will have you relying too heavily on the tangible . Finding yourself in this predicament as an entrepreneur means you are losing out on much needed human elements.  Experience shows this element is a critical one and losing out on it, may have you doing or saying uneccessary things.

The Alchemist covers this element in some detail and talks about how, no matter how hard we try to bury the communication from our hearts, it continues to remain in your sub conscious. When you are making decisions, whether to start a business, select a partner, hire an employee or close your business make sure you are making a well rounded decision. It has helped me feel a lot better and happier when I have approached situations from a balanced position, making sure that I am not missing out what is happening between the lines.

“Tell your heart that the fear of suffering is worse than suffering itself. And that no heart has ever suffered when it goes in search of its dreams, because every second of the search is a second’s encounter with God and eternity.” Paulo Coelho