Posts tagged "benefit"

Mentors and Advice

“Many receive advice, only the wise profit from it.” Publilius Syrus

Mentors at the most basic level, provide you with advice regarding your current business. This advice is the result of many years of experience in the particular segment that you are getting mentored on. Having been through similar situations they are able to provide insight on the best manner to tackle a problem and point out the best possible solution . Over the past couple of years my mentors have provided me with great insights regarding the business ventures I have been part of. The range of advice ranges from legal clauses in partnership agreements to help in correctly valuing my companies and even how to balance my work and personal life.

There are a couple of things that should be kept in mind to maximize your mentors advice :

1. Be clear on the precise subject: In my experience mentors have a tendency to go off tangent when you ask for advice on broad subjects. When you want advice on ramping up sales in your organization make sure you are specific in talking about the details. For example instead of “we need to increase sales for xyz product how do you think we should go about it” say, “The current sales volume of xyz product is 1000 units a quarter with 3 dedicated sales staff, we want to achieve 10% growth every quarter of 08, in your opinion what would be an effective strategy to hit our targets.”

2. Listen carefully: Due to the depth of their experience mentors are continuously bombarding you with information. Your job should be to listen diligently and take down comprehensive notes to help you understand the basic concepts. This will help you create a reference point, ask specific questions if you don’t understand a particular topic and show respect to your mentor. The last thing you want to do is day dream when your mentor is giving advice.

3. Get opinions: I respect my mentors for the advice they have given and continue to give me. However before I implement them I get multiple second opinions from partners, associates and maybe some of my other mentors. This helps you get multiple perspectives before making any major changes to your organization.

4. Use the advice: When a mentor gives you the framework to help increase sales by 10% a quarter and you get positive feedback on the system, get to work on it asap. Mentors want to see progress and if you keep taking their advice and doing nothing about it you are asking for trouble. Being proactive and action oriented are two essential qualities for all entrepreneurs.

Finding a mentor

“The important thing about a problem is not its solution, but the strength we gain in finding the solution” Anonymous

“I don’t know anyone who fits the profile”. Do not worry you are not alone in your quest to find that perfect mentor. At this point many say….”It’s not worth it”, “It will take too much time” or “I will get one later”. You need to get rid of these thoughts as soon as possible. Nothing that is worth getting, is ever going to be easy at any point in life. It all comes down to how badly you want something. If being a successful entrepreneur is what you strive to be, then finding good mentors must be very high on your priority list.

You need to start gathering market intelligence on the movers and shakers in your industry, city and country. Look for individuals who have noteworthy experience in the industry you are currently operating in. Getting to these individuals requires much perseverance, which as I have mentioned countless times, is a characteristic that needs much working on, specially if you are an entrepreneur.

If you are planning on setting up an online book shop, Jeff Bezos is a natural choice. Given we can’t reach Jeff Bezos we have to find ways of finding people who he have worked closely with him. Searching through ‘first line of contacts’ usually closest connections to gauge if they know anyone who has worked with companies such as Amazon and Barnes & Nobles, also explore looking into those who have worked in the brick and mortar segment of this industry to get their insight and perspective as well. If you are unlucky with the immediate network use services such as linkedin or facebook to find those who could help you connect to the right individuals.

Using this example from my linkedin network I found someone who recently left Amazon as a SVP and joined Yahoo. She has more than 15 years of experience in this industry and is linked to me through my 2nd degree network. Now I have one name on my list, this process will continue till I have a list of names which can be tapped into. I will then decide the best approach to contact these individuals either through an email, a phone call or at a networking or industry event. Once you have decided on your approach get started and take one name at a time. Feeling nervous or even intimidated is a normal reaction. Be confident, have a clear purpose and you should do great. Give this all that you have got because the benefit of finding a good mentor can be the difference between success or failure of your startup.

Planning for a Mentor

“Our goals can only be reached through a vehicle of a plan, in which we must fervently believe, and upon which we must vigorously act. There is no other route to success.” Stephen A. Brennan

Before you set out to find your mentor it is best to first develop a plan determining why you are getting a mentor and how you aim to benefit from this relationship. You have to understand that you want a favor from an individual who has little time to give . Keeping that in perspective, build a value proposition for them which clearly outlines what you are looking for, what sort of commitment is required and how both sides can mutually benefit from this relationship. Break it down to these 3 broad working categories .

1. Outline what you are looking for: This section requires you to clearly define the business that you operate in, it does not have to be a perfect model. Defining your business model is what you may want the mentor to help you with. The whole concept of this section is to help the mentor understand what you want to accomplish and your methodology for reaching those goals. Once you have outlined your objectives you can pinpoint certain segments where you require help. It could be with your business mode, sales, human resources, IT or just about any other part of your business you are having trouble with.

2. Outlining commitment: Keeping in mind that time is a scarce resource for mentors you need to clearly define how much time commitment is needed from them. It could be a telephone call once a year or it could be a 2 hour breakfast meeting every Saturday. Like all deals there will be negotiations and you will arrive at a commitment level which should be mutually acceptable to both parties.

3. Mutual Benefit: This section will differ from mentor to mentor. I have come across mentors who have helped me in the past in return for nothing, it was their way of giving back to society. Others have asked for certain monetary compensation while others have even requested for equity. The level of commitment really plays a key role in this section. If you want the mentor to give substantial attention to your business, you will have to come up with a situation in which both sides will be content .

Once you have all these sections planned you will have a clearer idea of what sort of skills your mentor needs to have, what level of commitment does he/she needs to give to the business and how you are going to make it worth his while. Now you are ready to go find yourselves a mentor!

Are you different?

“Price is what you pay. Value is what you get.” Warren Buffet

Coming to stage 2 you have identified and quantified  customer and market need. Now is when things begin to get interesting. For any new venture to succeed it requires a value proposition. Without it you will find yourself lost. This has happened to me in the past and it still does sometimes. The typical situation is you identify and quantify a need,  then you assemble a team as fast as possible and execute the plan based solely on gut feelings. Further down the line, if you have not constructed a valid value proposition, you and your partners  have to restructure the business to make it work. So the key is “create greater customer value in comparison to the value being created by your competitors” and document it extensively before starting the venture.

Being able to quantify this value and bring it from being an abstract thought in your head to reality is not the easiest of things to do. I list down the following four factors when breaking an idea down.

Need: “What is the important customer and market Need?

Approach: “What is your unique Approach for addressing this need?”

Benefits: “What are the specific Benefits per cost that result from this approach?”

Competition: “How are these benefits per cost superior to the Competition?”

I realize that initially creating a value proposition based on these four factors is difficult. Sometimes you can’t identify a direct competitor, calculating benefit vs cost gets complicated or a host of other issues. The important aspect is that you have to start thinking about these factors and over the passage of time you will incorporate many permutations to come up with a winning value proposition. To go about this effectively here are a couple of helpful tips:

1. Talk with your prospective customers and clients about your new concept and get feedback. Remember your customers are out there in the real world and not your office. Get out there and get to know them a lot better.

2. If possible create a prototype for your service which will help your target audience to visualize what it is that you are selling or providing. Also let your customers take it for a spin and see how they interact with it.

3. Do a thorough competitor analysis to document what are the alternatives out there. This will also help you to understand where it is, that you have to create value for your target customer.

4. Study the market or the industry that you are wanting to operate in. Deep market knowledge and understanding the dynamics between the players, government and competitors is critical. There are a lot of great market research reports on the web. Get as much information as you can to make an educated decision on the future growth and scalability prospects for your business.

Your first draft for the value proposition will be far from perfect. However, remember that the journey to success is usually not a straight line. IDEO a leading design firm states, “Fail often to succeed early.” I think that should be the motto for all entrepreneurs. I have started businesses which were headed in one direction when we started and are operating in a completely different space now. The most important things needed to help make this journey worthwhile is a great team, get your NABC proposition pat down, be passionate and proactive and then……enjoy the ride!


p.s Stage 2 requires a lot of time and dedication to so make sure you do this step properly. Don’t be in a rush now because it will cost you dearly in the future.