I am going to be blogging regularly at DiscoverMatch as well during the week. Will cross post some of the more pertinent articles on my personal blog.
The Applicant Tracking System (ATS) market is more than 20 years old. In it’s original incarnation these systems were designed to help with workflow optimization and document management. The primary and only user was the HR Administrative, as these systems involved large amounts of data entry. Over time more recruiters begin to use these systems and feature creep started to build. Fast forward to today, it is not uncommon to hear these very same recruiters complain “Our ATS is too slow”, “Candidate Information is out of date”, “Adding candidates takes forever”, “It takes 5 clicks to add a single comment” and many more such experiences.
When you build on top of a legacy system and bolt on new features without thinking about the repercussions of the end user experience, you are bound to reach such a point….